We take measures to protect personal information against loss, misuse, unauthorized access, unauthorized disclosure, manipulation, or destruction.
Your information will never be shared with any third parties.
What Information Does DataRapt Gather About You?
Personally Identifiable Information: We may collect personally identifiable information from you, including your name, email address, company name and phone number, when you subscribe to our support portal or contact us via a web form.
Some of the personally identifiable information we collect from you, including your name, company name, email address, is required in order to authenticate your access to this portal.
In addition, we may collect information regarding your:
- Personal or professional interests.
We may also collect publicly available information about you from other sources, such as information from newspapers, blogs, and commercial websites or third-party data aggregators. We may use such information to supplement your personally identifiable information maintained by us. We may also collect personally identifiable information that you voluntarily disclose on the website.
How Does DataRapt Use Your Information?
We may use information you provide to us for a variety of purposes, including the following:
- To contact you about questions or communications you may have about our product.
- To respond to other customer service inquiries.
- To help us improve our website, products, services and other offerings.
Like many other websites, DataRapt makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Communication Between DataRapt and You
If you send DataRapt a message via email or web form, this message can be stored to process it, to compile statistical information, to improve our services and support, or to get in touch with you.
How Can You Access or Change Your Information?
You may access, review and edit the personally identifiable information that you provide to us online. You can also ask us to update your personally identifiable information or communication preferences by contacting us via our Contact Us page. Please note that any request to update your information may take up to 3 days to process.
Updated on May 28 2018